Privacy Policy

What Information Do We Collect?

We collect information from you when you fill out a form or when you open a case with our agency.

When filling out a form or when opening a case on our sight, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number and, in some rare cases, your social security number and/or EIN - Employer Identification Number for the purposes of establishing a business account with our firm.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one or more of the following ways:

To improve customer service - Your information helps us to more effectively respond to your customer services requests and support needs.

To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails - The email address you provide as an account contact will only be used to send you information and updates pertaining to the cases our agency works on your behalf.

Note: If at any time you would like to unsubscribe from receiving future emails, please send your name and/or the name of your comany to info@tsigusa.com and state in the subject line the word UNSUBSCRIBE, and click send.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter or submit personal information.

We offer the use of a secure server when you are required to submit sensitive personal account information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep all information of this nature confidential.

After making a financial transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do We Use Cookies?

We do not use cookies.

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our sight policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens' Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens' Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years of age or older.